UK Genealogy Digital Downloads


Client Download Area

Download your Purchase

How Do I Download?

Shortly after your purchase our system emailed you with your download information. Click on the 'Download Button above' to download this file to a directory on your hard drive, once downloaded, extract the file by clicking on the self extracting file.


Hey, I didn't get an email!

Please check your spam / bulk / junk email box. Our email may have been seen as spam.


I am logged in but don't seem to be able to download the file successfully...

We recommend Internet Explorer, Mozilla and Firefox browsers. Other browsers are not tested and may not support our download routine.


No no no! Nothing is working!

We apologize for the inconvenience and ask that you send an email requesting download assistance. Thank you for your patience.


Download Help :

Note : you can return here to download again if needed [the Download will be deleted after 24 hours, so be sure to download it at your earliest convenience]


Compressed zip folder invalid?

Internet Explorer , users seeing this message should download again but this time : choose "Save" not "Open". Internet explorer may warn about page content. You must accept the warning to download.